DevOps Responding to a Production Incident
PagerDuty goes off.
For this type of incident, you usually need:
- Grafana / Datadog dashboards
- Logs
- Deployment pipeline
- Feature flag console
- Runbook doc
- Incident Slack/Teams channel
Without TabStax
You burn 5–10 minutes just spinning everything up and pasting links around.
With TabStax
You already prepared “P1 – Web Latency / Errors” Stax:
- All relevant dashboards with the right filters
- The runbook opened at the exact section
- CI/CD panel
- Comms channel
You hit Open Stax → “P1 – Web Latency / Errors” and you’re in the cockpit.
You share that Stax in the incident channel:
- On-call devs and managers click the same link.
- Everyone instantly sees the same dashboards and runbook instructions — no “please share link?” spam.
Outcome: Context switching from “regular work” to “incident mode” is a single action, not an adrenaline-fuelled scavenger hunt.